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Cookie Policy

     

     

    Introduction

    Our website uses cookies.

    We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

    About cookies

    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 

    Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

    Our cookies

    We both session and persistent cookies on our website.

    The names of the cookies that we use on our website, and the purposes for which they are used, are set out below. For more information and the most recent list of cookies used on our website, visit http://knowledge.hubspot.com/articles/KCS_Article/Reports/What-cookies-does-HubSpot-set-in-a-visitor-s-browser.

     

    Cookie

    Purpose

    __hstc

    Used for tracking visitors. It contains: the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). Expires after 2 years.

    hubspotutk

    Used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. Expires after 10 years.

    __hssc

    Used for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains: the domain, viewCount (increments each pageView in a session), session start timestamp. Expires after 30 min.

    __hssrc

    Used to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. This is a session cookie.

    __hs_opt_out

    Used as part of the opt-in privacy policy to remember not to ask the user to accept cookies again. Expires after 2 years.

    __hs_do_not_track

    Used to disable tracking and personalisation when users choose to opt out of cookies. Expires after 2 years.

    __hs_testcookie

    Used to test whether the visitor has support for cookies enabled. This is a session cookie.

    hsPagesViewedThisSession

    Used to keep track of page views in a session. This is a session cookie.

    hsfirstvisit

    Used to keep track of a user's first visit. Expires after 10 years.

     

    Analytics cookies

    We use Google Analytics to analyse the use of our website.

    Our analytics service provider generates statistical and other information about website use by means of cookies.

    The analytics cookies used by our website have the following names: _utma, _utmb, _utmc and _utmz.

    The information generated relating to our website is used to create reports about the use of our website.

    Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/.

     

    Blocking cookies

    Most browsers allow you to refuse to accept cookies; for example:

    • in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
    • in Firefox (version 36) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
    • in Chrome (version 41), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

    Blocking all cookies will have a negative impact upon the usability of many websites.

    If you block cookies, you will not be able to use all the features on our website.

    Deleting cookies

    You can delete cookies already stored on your computer; for example:

    • in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
    • in Firefox (version 36), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
    • in Chrome (version 41), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

    Deleting cookies will have a negative impact on the usability of many websites.

    Our details

    This website is owned and operated by Relias Learning Ltd.

    We are registered in England and Wales, and our registered office is at One, Fleet Place, London, EC4M 7NS.

    Our principal place of business is at

    12 Melcombe Place
    Marylebone Station
    London
    NW1 6JJ

    You can contact us by writing to the business address given above, by using our website contact form, by email to support@relias.co.uk.