Relias Learning Impact Blog

Performance improvement through staff training and workforce development.

Relias Blog

Approaches to De-escalation in Mental Health: Conflict Resolution
With mental ill health being such a complex field to work in, guidance to resolve conflict requires that staff understand the difficulties faced by patients ... Read more
Duty of Candour: Challenges for Organisations
Few healthcare professionals would argue with the sentiments of the Duty of Candour: being open and honest with patients and their families when things go wrong ... Read more
A Culture of Candour
There are many definitions of culture, including the ‘customs, attitudes and social behaviours of a particular group, or society’, but more commonly organisations describe their culture in terms of values and behaviours ... Read more
Why We Have a Duty of Candour
There have been a number of high profile cases where healthcare professionals and/or organisations have not been honest, when harm has occurred as a consequence of error or omission of care ... Read more
CQC Inspections: Are Your Staff Ready to Answer These Questions?
Are your staff prepared to answer some commonly asked questions during a CQC inspection? CQC inspectors often report that the inspection day experience involves practice managers running around frantically sorting through paper trails ... Read more
Training Standardisation Leads to Reduced Outcome Variability
In any given industry, if we standardise inputs and processes, we can significantly reduce variability in outcomes. For example, there are three variables in quality manufacturing: raw materials, quality processes (identical & validated), and trained operators. Looking at healthcare in a similar way ... Read more
Patient Activation and the Evolving Role of Clinicians
Initiatives for self-management are placing the individual at the hub of care. In line with one of Simon Stevens first statements as NHS Chief Executive, the NHS has become “serious about patient power” and has “boost[ed] the critical role that patients play in their own health and care.” ... Read more
Free from Fear and Fit for the Future: Unlocking the Power of the Homecare Workforce
In November 2016, the Alzheimer’s Society released the third in a series of investigative reports on the experience of people affected by dementia in a range of health and care settings ... Read more
Leading from the Frontline: The Nurses’ Pledge to Deliver High Value Care
With the NHS challenged to make a further £30bn worth of cost savings by 2020, the pledge by nurses to be centred on individuals experiencing high value care reflects a continued focus by nurses on patient care and the kind of grit it will take to navigate health services through post-Brexit UK ... Read more
Promoting Self Care
The effectiveness with which nurses and midwives deliver on their commitment under the new nursing framework, to “work with individuals, families and communities to equip them to make informed choices and manage their own health” has the potential to meet some of the current challenges facing the National Health Service ... Read more
A Professional Development Pathway for Nurses
The new nursing framework 'Leading Change, Adding Value' is explicit about the areas of focus for the development of nurses and midwives within the NHS.  Read more
5 Ways Nurses Can Partner With Families
‘Leading Change, Adding Value’ sets out 10 commitments that embrace patient-centred care, preventative public health and a better experience for staff. Read more